General conditions of purchase
Welcome to My Spicy Cup! Thank you for trusting us with your purchase!
Please read this document carefully before finalizing your order, because by finalizing your order, you accept its contents!
If you have any questions about these General Terms and Conditions, the use of the website, the individual products, the purchase process, or if you would like to discuss your individual needs with us, please contact our staff at the contact details provided!
Data of the Service Provider
Name: My Spicy Kft.
Headquarters: 1031 Budapest, Petúr utca 37. 2/8
Mailing address: 1031 Budapest, Petúr utca 37. 2/8
Registering authority:
Company registration number: 01 09 428126
Tax number: 32513958-2-41
Representative: Judit Halmai
Phone number: +36 20 23656319
Email: hello@myspicycup.com
You can also reach us here:
Website: www.myspicycup.com
Bank account number: Raiffeisen Bank: 12010350-01969047-00100007
Hosting provider data
Name: Websupport Magyarország Kft.
Headquarters: 1132 Budapest Victor Hugo Street 18-22.
Contact: +36 22 78 76 74
Use of the website
The website provides users with product presentations and online ordering. The User can browse the website using the menu items. The products are listed in a category system.
On the website, it is possible to search for a product based on a keyword.
The selected product can be placed in the Cart using the Add to Cart button, and the required number can be set. The User can check the contents of the basket using the Basket menu item. Here you can change the quantity of the product in the basket you want to order, or you can delete the given item.
The customer has the opportunity to choose or order from the store’s products. By clicking on the selected product, the customer can view its detailed description. If you intend to buy, you place the product you want to buy in a virtual basket by pressing the “Add to basket” button. By clicking on the “Cart” button, you will find the products placed in the cart during the purchase, as well as the total amount of the invoice and the shipping cost. Here you can check the correctness of your order, especially the prices and quantities, which you can modify or improve as needed. The cart automatically calculates the total amount of the order.
Sending the order
If you think the amount of products in your cart is adequate, you have checked the total and you have decided that you want to buy them, then simply click on the “Checkout” button. You can then choose whether you want to enter as an already registered customer, register as a new customer, or buy without registration.
If you have already made a purchase in our store, please enter the e-mail address and password you entered during the previous registration. If you want to register as a new customer, enter the data required for the purchase, which will be stored by the system, and you only have to log in the next time you make a purchase. For purchases without registration, enter your billing and shipping address.
In the next step, choose the delivery method that suits you, as well as the payment method. If you agree with the content of the order, click the “Order” button to send the order.
Product selection
Prices
Our prices are list prices valid at the time of the order, which can be found next to the products in the online store. The prices are gross prices and include VAT, but these prices do not include delivery costs. The shipping cost can be found during the checkout process before the finalization of the order, as well as in the Purchase conditions. If there is an error or deficiency in the products or prices in the online store, we reserve the right to correct them. In such a case, we inform the customer of the new data immediately after the error is recognized or modified.
The customer can then confirm the order once more, or it is possible for either party to withdraw from the contract.
Processing orders
Orders are processed within 72 hours.
Possibility to correct data entry errors
You have the opportunity to correct data entry errors before pressing the “Order” button.
Confirmation
We send e-mail feedback on all orders. This means that after placing the order, you will receive an automatic e-mail about the receipt of the order and (later) one about the expected delivery time. In the case of a phone consultation, call customer service or any of the phone numbers in the e-mail.
Payment Terms
Online payment – BARION Payment Zrt.
In our store, it is possible to choose bank card payment, bank transfer, cash on delivery and personal purchase options.
Online bank card payments are made through Barion’s system. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Magyar Nemzeti Bank, license number: H-EN-I-1064/2013.
Barion Payment Zrt.
Headquarters: 1117 Budapest, Infopark sétány 1. Building I. 5th floor 5.
Registering company court: Company Court of the Capital City Court
Company registration number: Cg. 01-10-048552
Tax number: 25353192243.
Community tax number: HU25353192
Activity license number: HEN-I-1064/2013
Electronic money issuing institution identifier: 25353192
By paying by bank card, you can shop comfortably and safely in our store. After ordering the selected goods, you will be directed to the website of Barion Payment Zrt., where you can pay with your bank card via the encrypted transaction currently used by Barion, which is considered the most secure. All our customers have to do is click on “Payment by bank card” when choosing the payment method, then enter the card number, expiration date and three-digit security code on Barion’s payment server. Barion accepts VISA, VISAElectron, MasterCard, Maestro and American Express cards.
Bank cards issued exclusively for electronic use can only be accepted if their use is permitted by the bank issuing the card! Please check with your bank whether your card can be used for online purchases.
You can read more about Barion online payment here: Barion
In the case of an unsuccessful transaction, the system informs you of the reason for the error in an error message.
In the case of bank transfer, the entire amount including the shipping cost must be transferred to the bank account number received in the confirmation email (12010350-01969047-00100007 held at My Spicy Kft. Raiffeisen bank).
In the case of cash on delivery payment, the money is collected from the GLS courier upon receipt of the goods.
